Dental Center of New Jersey PC

Hiyasmine Gaskins 9 months ago

I'd give this business negative 2 stars if I could. I’ve had an extremely frustrating and unprofessional experience with this dental office after trying to get a simple cleaning since the end of October. My appointment has been rescheduled four times, each time disrupting my schedule. Communication has been inconsistent and disorganized. At one point, I received a call on a Sunday night from someone identifying herself as the dentist’s sister, asking for my insurance member ID and documents because she said she did not trust the front desk staff. This was inappropriate, unprofessional, and made me very uncomfortable. Most recently, I called one hour before my scheduled appointment to confirm everything was set. I was told yes. I walked to the office, arrived on time, and was then told there would be a two-hour delay and asked if I wanted to come back later. This delay could and should have been communicated when I called ahead — especially knowing patients are rearranging work and personal commitments to be there. After nearly three months of delays, poor communication, and internal dysfunction, I’ve lost confidence in this practice. Patients deserve respect, clear communicatio

Samrita Chan 10 months ago

Moving forward, if the dentist is running behind, please have the courtesy to inform your staff so they can relay that to patients. My appointment was scheduled for 12:30 PM, yet I wasn’t seen until 2:17 PM. I did not appreciate this level of service.

Meenakshi Kalicharan a year ago

If I could give this place ZERO STARS I would. I know this is long, but I strongly urge you to read this. I went in for a filling and ended up having to lose the whole tooth due to the negligence of Chandradeo Sawh. He is the worst dentist I ever had. The "filling he claims to have done was EXTREMELY sensitive to EVERYTHING.. hot.. cold.. hard.. soft.. literally everything. When I went back I informed him and so he started a root canal. Couple days later, the root canal he started got infected. Mind you, I was supposed to come back a month later for him to finish the root canal. I was in so much pain, I took off from work and went to his office. The lady at the front desk was nice enough to tell him that I was there with an infection and a swollen face. Even after 4 hours of sitting there waiting on him, he did not come out to see me. After contacting another dentist office Dentist Hanna at 2766 Kennedy Blvd (Best Dentist EVER), who then reached out to him on my behalf, I received a phone call from him. He was sure to inform me that he is not a walk-in clinic and I can't just walk into his office and expect to be seen. I was not in the mood to argue with the amount of pain I was

Darcia Askew 2 years ago

Years ago I went to the office, Dr Sawh is an exceptional dentist. (But the reception is awful) work performed and the outcome with what I received was absolutely beautiful. Once my husband saw the outcome, he made an appointment. End result another satisfied customer. I then referred a good friend of mines. Fast forward, years later I returned for service May 2023, calls, visit & note to inquire about the claim no response until they left a voice mail to discuss my claim November 2023. I've moved on to another dentist from day one their service is absolutely amazing, the receptionists are ALL so professional...OMG😉

YZ ZY Edited 2 years ago

Great dentist. Dr. Sawh has real empathy, listens to you, and is a perfectionist. He listens to my needs and care about the work quality delivered. I absolutely recommend him without reservation. I've recommended my friends and family to him and have had no regrets.